★ Customer first, excellent service<span MSonormal "=" "style="; padding: 0px; outline: none; list-style: none">;
★ Enterprise development, service-oriented;
★ Customers are the gods of enterprises, creating advanced and high-quality power products for users, providing convenient and high-quality services, is our never-ending goal;
In order to provide users with high-quality services, various services will be provided before, during, and after sales, striving to satisfy users.
1、 Pre sales service
1. When users are in the product selection stage, our sales personnel will provide them with various technical consultations, act as good advisors, and provide relevant product information materials
2. When users are in the product selection stage, our company welcomes them to visit our company for on-site inspection. Our company will provide all conveniences and various materials.
2、 In sales service
1. Before the product is shipped, the shipping personnel will inspect and test the product, package it properly, contact the transportation company for shipment, and provide the user with photos of the goods and waybill.
2. When products are shipped, sales personnel will promptly track orders and remind customers to carefully inspect the goods upon receipt, and maintain good communication with customers.
3、 After sales service
1. When the product is delivered to the user, if it is damaged due to transportation reasons, our sales personnel will assist the user in negotiating with the carrier for compensation and finding a solution.
2. If any product quality issues are found to be caused by our company's responsibility during the user's use, we can directly consult online or contact sales personnel by phone to ensure timely response and provide ****** solutions to the user until they are satisfied.
The after-sales process is as follows: